Weycrest Contact Details

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The Weycrest secure online ordering system is operational 24 hours a day, so you can order domains, hosting plans, and virtual private servers anytime. The service is supported 24 hours a day, 7 days a week, 52 weeks of the year.

Need to Contact Us?

Should you have any enquiries or if you have an issue with existing services please do not hesitate to contact using the following methods.

Sales

We can be contacted at the following email address:

Email: sales [at] weycrest.com

Weycrest Support Helpdesk

Existing Customers should log in here and raise a ticket or log into the hosting control panel (Plesk) and use the helpdesk facility

Alternatively email support [at] weycrest.com

For existing customers Helpdesk support should be via email or support ticket, in the first instance, rather than phone.

We are in the process of installing a new telephone PBX system to properly cope with sales and helpdesk calls, to ensure these are efficiently routed and handled due to the distributed way we work.

A NEW SUPPORT PORTAL and ticket system will shortly be available, linking all the helpdesk tutorials, support informationnformation in one place. In the meantime check out these resources:

Online Help Centre
Knowledgbase Blog
Contact Helpdesk & Billing
Click Here to Pay a Bill!
Webmaster Resources
Weycrest Wiki Pages
Web Hosting Jargon Buster

We are also seeking video requests. If there is anything that needs explaining better, let us know and we will make a movie, so all can benefit from it!

Alternatively please us the contact form below

Support/Helpdesk: VoiceMail

+44 (0)207 0963704

Please leave a message CLEARLY stating your domain name, a working email address and phone number together with a brief summary of the problem or enquiry. You should raise a support ticket in the first instance or send an email to admin [at] weycrest.com. I'm afraid we cannot return calls to mobile numbers, though we may respond via SMS if the situation is urgent, or if your email is not functioning. For security reasons we cannot carry out DNS, Domain Modification , TAG changes or transfer requests over the phone.

VoiceMail / Fax

+44 (0)207 760 7139

Please leave a message, with a contactable landline phone number or email address and a member of the support or sales team will get back you either by phone or email.