Weycrest Contact Details

The Weycrest secure online ordering system is operational 24 hours a day, so you can order domains, hosting plans, and virtual private servers anytime. The service is supported 24 hours a day, 7 days a week, 52 weeks of the year.

Need to Contact Us?

Should you have any enquiries or if you have an issue with existing services please do not hesitate to contact using the following methods.

Sales

We can be contacted at the following email address:

Email: sales [at] weycrest.uk

Weycrest Support Helpdesk

Existing Customers should log in here and raise a ticket or log into the hosting control panel (Plesk) and use the helpdesk facility

Alternatively email support [at] weycrest.uk

For existing customers Helpdesk support should be via email or support ticket, in the first instance, rather than phone.

We are in the process of installing a new telephone PBX system to properly cope with sales and helpdesk calls, to ensure these are efficiently routed and handled due to the distributed way we work.

A NEW SUPPORT PORTAL and ticket system will shortly be available, linking all the helpdesk tutorials, support informationnformation in one place. In the meantime check out these resources:

Online Help Centre
Knowledgbase Blog
Contact Helpdesk & Billing
Click Here to Pay a Bill!
Webmaster Resources
Weycrest Wiki Pages
Web Hosting Jargon Buster

We are also seeking video requests. If there is anything that needs explaining better, let us know and we will make a movie, so all can benefit from it!

Alternatively please us the contact form below

Support/Helpdesk: VoiceMail

+44 (0)1484 706749

Please leave a message CLEARLY stating your domain name, a working email address and phone number together with a brief summary of the problem or enquiry. You should raise a support ticket in the first instance or send an email to admin [at] weycrest.com. I'm afraid we cannot return calls to mobile numbers, though we may respond via SMS if the situation is urgent, or if your email is not functioning. For security reasons we cannot carry out DNS, Domain Modification , TAG changes or transfer requests over the phone.

VoiceMail / Fax

+44 (0)1484 706749

Please leave a message, with a contactable landline phone number or email address and a member of the support or sales team will get back you either by phone or email.

Complaints Procedure

If you have a complaint, we need to know as quickly as possible. To avoid delay, please contact us by:

Writing to: Customer Care at the business address below or paul@weycrest.net

You can find us on the following Social Networks

Weycrest on YouTube

Weycrest on Flikr

Weycrest in Mashable

Weycrest on Xanga

Weycrest on Squidoo

Weycrest on MySpace

Weycrest on Scribd

Weycrest on Twitter

Weycrest on Tumblr

Weycrest on Pownce

Weycrest on Webjam

Contact Address

Weycrest UK is situated in the heart of West Yorkshire, in "Last of the Summer Wine Country." Please note our new address a few miles from Sid's Cafe:

• Weycrest UK
• Media Centre
• 7 Northumberland Street
• Huddersfield
• HD1 1RL